Inside the Engine
The Waterfall Dispatch — explained.
Every SOS triggers a 15-minute window split into three tiered phases. Mechanics who paid for priority get first crack; everyone else cascades in.
SOS DISPATCH ACTIVE
Live waterfall in progress
15:00
Window remaining
PRO TIER
0–5 min
First dibs on every SOS
GOLD TIER
5–10 min
Joins the dispatch pool
SILVER TIER
10–15 min
Final fallback window
- 01
HIT SOS
Driver picks RED, YELLOW, or WHITE. Booking fee is held instantly.
- 02
IDENTITY SEALED
Only nickname + Year/Make/Model/Engine + 1-mile radius are visible.
- 03
WATERFALL FIRES
Pro Tier sees first. Gold joins at 5 min. Silver at 10 min.
- 04
ESCROW REVEAL
On accept, labor is pre-paid. Real name + GPS unlock for the mechanic.
- 05
72H DISPUTE HOLD
Payouts pending 72 hours. Photo evidence required for claims.
TIER-BASED COMMISSION
Auto-deducted from mechanic labor quote: Free 10% · Silver 9% · Gold 8% · Pro 6%. No invoices, no chasing.
72-HOUR HOLD
Mechanic payout sits in pending state for 72 hours. Photo-backed disputes pause release.
30-DAY WARRANTY
Required on every accepted job. Decline it and your account auto-suspends for 7 days.